911 Truck Down was established in 2010. The concept is getting the down equipment back on the road as quickly and as cost effectively as possible.
911 Truck Down is an independently owned and operated company dedicated to providing efficient, quality, one on one personal services. Our goal is to provide peace of mind to our customers by giving them the most rapid, cost effective services in order to reduce both equipment and administrative downtime.
The founders of 911 Truck Down realized the need for an alternative to the traditional “Do It Yourself” emergency road services. Trucking companies in United States were struggling to get prompt and cost effective emergency roadside assistance. A common phrase in the trucking industry was “get it fixed at any cost” especially during the night or on the weekend. Research results determined that the United States needed a nationwide emergency road service provider that customers could TRUST and rely on 24 hours a day, 365 days a year. Trucking companies agreed that they could benefit by using one emergency road service provider throughout the United States for all their breakdown needs. It was also concluded that the most important benefit to the trucking companies would be reduced downtime which would in turn lower operating costs and increase customer satisfaction.
911 Truck Down’s President has over thirty five years of experience in the industry. Together with 911 Truck Down’s Vice President, with over twenty years of experience in customer service, the 911 Truck Down management team has all the bases covered.